Internal communications

Senior managers need a channel through which to share successes, functional heads need to communicate new programs and employees need a channel to feedback and interact with their peers.

Internal Communication solutions used to refer simply to the company intranet, today effective solutions need to embrace new technologies including RSS, blogging, podcasts and webcasts, and a far higher degree of integration with core operational systems.

Metia Software has implemented a wide variety of Internal Communications solutions for both large and small organizations. We have experience of building Internal Communications solutions designed to:

• Communicate essential company news to internal audiences
• Express and strengthen the culture of the business
• Provide personalized information according to the individual's profile, team or group membership
• Facilitate employee self service for essential corporate information, HR and finance functions
• Provide a channel for employee feedback, both personal and within company-wide polling
• Allow local and departmental publishing privileges within a controlled and managed corporate intranet environment
• Integrate new web based tools, such as blogs, in a controlled and appropriate manner
• Use new communications tools, such as podcasts and webcasts, when applicable to particular communications challenges and reduce dependency upon email
• Provide central IT departments with a strategy to effectively manage internal communications infrastructure and ensure SLAs are achieved
• Provide senior and departmental managers with detailed metrics and analytics to monitor usage and acceptance

Access to new web-based tools such as blogs, podcasts and webcasts, make even greater demands upon the design and architecture of Internal Communications solutions.